PAYROLL SUPPORT
Introduction
Payroll Support
is a service provided by Datum Data,
to reduce human work and human errors in processing payroll in small and medium
scale industries. This document briefs the procedures and service offered under
this Payroll Support by Datum Data.
Terminology
Following are the terms/words used
in this document:
·
Software: Software
provided by Datum Data or software
provided by any third party implemented in the equipment provided by Datum Data.
·
Equipment/Terminal: Equipments
provided by Datum Data as a part of
the service. Usually talks about Bio-metric
machine.
·
Plug-in:
Additional feature/mini-software which will be embedded with the existing
software.
Installation
Equipments
will be installed in the proposed unit/location/company in free of cost,
instead, customer shall pay a refundable
deposit of Rs. 10,000/- (Rupees
Ten Thousand Only) for each terminal in advance which will be returned back to
customer after getting 90 days notice before termination of service.
Data Collection
Data
Collection/Data Pulling will be done once in a month as default from all
terminals installed in facility. It also can be done in a specified periodical
manner (e.g. Weekly, Daily) as per the customer demand which indeed will
attract extra cost depend up on the actual requirement, number of equipments
installed and number of employees using terminals.
Data Collection Interval
|
Cost/Employee/Month (in INR)
|
Monthly
|
55
|
Weekly
|
75
|
Daily
|
125
|
Attendance Report
Attendance report will be generated
by Datum Data according to the
specifications provided by the Customer at the time of Project Discussion,
which may be changed over the period of time by Customer also shall be informed
to Datum Data periodically. Cost of
the Attendance Report is as:
Attendance Report Interval
|
Cost/Employee/Month
(in INR)
|
Monthly
|
15
|
Weekly
|
35
|
Daily
|
60
|
Salary Processing
Salary processing for each employee
can be done in either of 2 ways:
1. Provided Pay Structure: Customer shall give the Pay Structure
including Basic Salary, Allowances and deductions of each employees in any
manner, including e-mail, documents, to Datum
Data so that we will calculate the salary of each employee for the given
month and will send to Customer in any communication medium including E-mail,
Document format which has to be provided by Customer in prior.
2.
Confidential
Pay Structure: If the Customer is not interested to provide the pay
structure of employees, Datum Data,
thereby, shall provide a software which can be installed in one Computer in
Customer place which will take input as Attendance
Report provided by Datum Data
and will calculate salary for each employee in local system. Data provided
to/from the software provided by Datum Data will reside in the local
computer and Datum Data will not
provide any guarantee to data located in local system in case of System Crash, Data Corruption, Data Theft
occurred in the Customer place.
If customer
opts the first option mentioned above, Cost of Salary Processing, is Rs.
35/-(Rupees Thirty Five Only)/Employee/Month.
If customer
opts the second option mentioned above, customer shall pay sum of Rs. 15,000/- (Rupees Five Thousand
Only) as installation charge in provided computer for one time. Re-installation
of software will attract extra charge depending up on the situation of data
recovery (if needed) and changing system.
Hardware Replacement
In case of
any damage to any of the equipment provided by Datum Data, shall be reported immediately, and the damaged
equipment will be replaced within 24 business hours. Cost of damage/repair assessed
by Datum Data shall be collected
from Customer.
Software Up-gradation
In case of any extra feature needed
by the Customer, customer can send Customization
Request to Datum Data. In that
case, those new requirements will be considered as Change Request by Customer and cost of the customization will be
discussed before starting the Customization processes.
Software Update
Software
provided by Datum Data is subjected
to be Updated/Patched from time to
time at free of cost. Changes/Features
included in the provided patch will be submitted to Customer on demand.
Online Backup
Additionally,
Customer can opt for the online back-up
system provided by Datum Data.
In which, the sensitive data of Salary Processing & calculations,
Attendance Reports, etc., will be stored in the Datum Data’s proposed Web server, so that customer can import them
in to their software at any time through the plug-in given in the Software
provided by Datum Data. Cost of
online back-up service is as follows:
Particulars
|
Price/Month
(in INR)
|
10 MB
|
500
|
100 MB
|
2,000
|
250 MB
|
3,000
|
Un-limited
|
7,000
|
Payments
All
payments mentioned above in this document except Software Up-gradation and
Hardware Replacement shall be paid within 10th of every month
for current running month as pre-paid.